Client Support

Need help? We pick up the phone.

For urgent issues, call us directly at 816-272-5246. For non-urgent requests, submit a support ticket below and we will respond within one business hour.

Call 816-272-5246

How to Reach Us

Three ways to get support.

We keep it simple. No automated phone trees, no tier-1 scripts, no ticket queues that disappear into a void. Here is how to reach us.

Call Us Direct

For urgent issues — outages, security incidents, anything that is stopping you from working — call us directly. We answer during business hours and have emergency support available after hours.

816-272-5246

Submit a Ticket

For non-urgent requests — new user setups, software questions, scheduled maintenance — use the support form below. We respond within one business hour during business hours.

Submit a ticket below

Email Us

You can also reach us by email at any time. We monitor email during business hours and respond to all messages the same business day.

support@cyteworksinc.com

Submit a support request.

Fill out the form below and we will respond within one business hour. For urgent issues, please call 816-272-5246 instead.

Your Name(Required)

First Last

Business Name(Required)

Email(Required)

Phone(Required)

Priority(Required)

Device or System Affected

Error Message (if any)

Describe the Issue(Required)

Fill out the form below and we will respond within one business hour. For urgent issues, please call 816-272-5246 instead.